PULSE Field Service Representative (FSR)

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IST will not discriminate against any employee or applicant based on race, color, gender, sexual orientation, national origin, religion, age, equal pay, marital status, disability, genetic information or status as a covered veteran or any other attribute or characteristic protected by law in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to:
- Recruitment;
- Employment;
- Promotion;
- Transfer;
- Training;
- Working conditions;
- Wages and salary administration;
- Employee benefits and application of policies.
Violations of this policy, regardless of whether an actual law has been violated, will not be tolerated. IST will promptly, thoroughly and fairly investigate every issue that is brought to its attention in this area and will take disciplinary action, when appropriate, up to and including termination of employment.

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You will receive confirmation after we have received your application.

Pulse FSRs are expected to provide expert advice on the employment of the Pulse system in support of operations. They are responsible for promoting Pulse and IST Research in a variety of locations, and to a variety of customer types. Pulse FSRs are a liaison between IST Research and our customers and assist with customer needs and strive to resolve any and all issues in a timely manner. Typically, Pulse is employed in support of SOF units functioning across the PSYOP, CA, and SF functional areas. Pulse FSRs should be intimately familiar with Information Operations, PSYOP, Civil Affairs, and Military Planning. In addition to operational support, Pulse FSRs are also expected to provide training in support of Pulse employment. This position may require CONUS and OCONUS travel (10%-15%).  

A strong candidate will have technical knowledge or understanding of:

  • Psychological Operations (PSYOP) and their integration in support of military (tactical to strategic) operations

  • Tactical IO related capabilities

    • Tactical Electronic Warfare (EW)

    • Military Deception (MILDEC)

    • Operations Security (OPSEC)

    • Cyberspace Operations

  • Social Media Monitoring and Analysis

  • Training and Curriculum Development


5 years of experience with the following:

  • PSYOP, Intel, SF, or CA MOS

  • Information Operations Planning and Employment

  • Superior oral and written communication skills

  • Active Secret Clearance

  • Ability to deliver Pulse support and training in a self-driven work environment.


  • Experience with CENTCOM

  • Experience with GCC/TSOC Organization and Operations

  • Deployed PSYOP, IO, Intel, SF, or CA experience

  • TS/SCI eligibility / clearance

A little about us:

IST Research creates technology to address human security challenges. We built the Pulse Platform to address some of the most urgent human security issues faced by the world’s vulnerable populations, specifically transnational crime and global extremism. Our Pulse Platform is used to engage with populations around the world to provide insight into their thinking and engaging them in a two-way conversation. Pulse also has the added capability of scraping open data across the surface, deep, and dark web to provide a robust view of the Information Environment in which one is operating.

IST Research has been recognized by Inc. Magazine as one of the Fastest Growing Companies 3 years in a row - 


Learn more at: https://www.linkedin.com/company/istresearch/

Location: Fayetteville, NC
Apply for this Position
Apply at: https://istresearch.hiringthing.com/job/103983/pulse-field-service-representative-fsr