PULSE Field Service Representative (FSR)
Pulse FSRs are expected to provide expert advice on the employment of the Pulse system in support of operations. They are responsible for promoting Pulse and IST Research in a variety of locations, and to a variety of customer types. Pulse FSRs are a liaison between IST Research and our customers and assist with customer needs and strive to resolve any and all issues in a timely manner. Typically, Pulse is employed in support of SOF units functioning across the PSYOP, CA, and SF functional areas. Pulse FSRs should be intimately familiar with Information Operations, PSYOP, Civil Affairs, and Military Planning. In addition to operational support, Pulse FSRs are also expected to provide training in support of Pulse employment. This position may require CONUS and OCONUS travel (10%-15%).
A strong candidate will have technical knowledge or understanding of:
Psychological Operations (PSYOP) and their integration in support of military (tactical to strategic) operations
Tactical IO related capabilities
Tactical Electronic Warfare (EW)
Military Deception (MILDEC)
Operations Security (OPSEC)
Social Media Monitoring and Analysis
Training and Curriculum Development
5 years of experience with the following:
PSYOP, Intel, SF, or CA MOS
Information Operations Planning and Employment
Superior oral and written communication skills
Active Secret Clearance
Ability to deliver Pulse support and training in a self-driven work environment.
Experience with CENTCOM
Experience with GCC/TSOC Organization and Operations
Deployed PSYOP, IO, Intel, SF, or CA experience
TS/SCI eligibility / clearance
A little about us:
IST Research creates technology to address human security challenges. We built the Pulse Platform to address some of the most urgent human security issues faced by the world’s vulnerable populations, specifically transnational crime and global extremism. Our Pulse Platform is used to engage with populations around the world to provide insight into their thinking and engaging them in a two-way conversation. Pulse also has the added capability of scraping open data across the surface, deep, and dark web to provide a robust view of the Information Environment in which one is operating.
IST Research has been recognized by Inc. Magazine as one of the Fastest Growing Companies 3 years in a row -
Learn more at: https://www.linkedin.com/company/istresearch/